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Frustration grows with new CenterPoint restoration map

CenterPoint released a restoration map that claims to show areas with restored power, but some said the map just isn't right and it's not accurate.

HOUSTON — Frustrations are growing Wednesday, two days after Hurricane Beryl devastated Southeast Texas.

Widespread power outages are the cause of many people's concerns.

On Tuesday night, CenterPoint released a restoration map that claims to show areas with restored power, but some said the map just isn't right and it's not accurate.

RELATED: CenterPoint releases new map they said is meant to show restoration progress

It's confusing people because while the map is showing their neighborhood is green -- meaning it's energized -- they're still without electricity.

It's happening to Corey Burns, who lives on the edge of Bellaire.

Along Ferris Street, people have power, but when you turn on Woodlawn Place, people are still in the dark. That's not a huge issue, but the CenterPoint map shows the entire neighborhood in the green.

"It's been very hot and sweaty. It's a little bit frustrating because everyone around us has power," Burns said.

He's going on the third day without power. His calls to CenterPoint haven't gotten him very far.

"It seems like they have a little monopoly going on and there's no one else we can go to," Burns said.

Valeria Pokidaylo lives on Woodlawn Place and is also dealing with the outage.

RELATED: Houston-area power outage tracker

"It's been really hard. I have two little kids at home, so I think they are just overheated and stressed out," she said.

The most aggravating thing to Pokidaylo is that CenterPoint hasn't provided her with an estimate of when power will be restored while other energy companies, like Entergy, have provided estimates on how long it would take to get the lights back on.

"Oh, that's nice. We don't have an estimate," she said.

CenterPoint acknowledged that streets marked green could still have individual outages but residents are worried that since their neighborhood is showing up green on the map, it will be harder to get repair crews back when there are so many other parts of town where they're still assessing damage.

"They have a huge responsibility to provide power and it would be good if some lawmakers push them because what if a Category 2, 3, 4 (hurricane) comes through?" Burns said.

CenterPoint had another map that went down in May during the derecho and said their new map won't be ready until the end of the month.

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