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Water service restored in NW Houston after major leak caused outage impacting 2K customers, city says

Houston Public Works gave an update at 7:50 p.m. Tuesday saying water service had been restored.

HOUSTON — City crews started work Tuesday morning to repair a major leak that caused water outages in northwest Houston. According to the city, the outage impacted around 2,000 customers.

Houston Public Works gave an update at 7:50 p.m. Tuesday saying water service had been restored.

Earlier on Tuesday, public works told KHOU 11 that they were working on an emergency repair on a 16-inch water line near Antoine Drive and West Tidwell Road. The city said the major leak washed out a section of the street.

City workers had to make the hole from the washed-out section even bigger to work on the leak.

Part of the road had to be blocked off, causing traffic delays in the area.

In a statement, Houston Public Works told KHOU 11 the repairs could take several hours. Service was finally restored shortly before 8 p.m. on Tuesday. The full statement can be read below:

"Houston Water continues to work an emergency repair of a 16-inch water line along the 5700 block of Tidwell and Antoine. The major leak washed out a section of the street and repairs are expected to take several hours. Crews are working to restore water service to customers. We ask the public to please be patient as crews work diligently to restore service as soon as possible.

"Houston Public Works relies on the community to call 311 and let us know when they spot water leaks, so our team can investigate and make a plan for repairs. If a reported leak worsens, please call 311 again to let us know to escalate our response."

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