HOUSTON — Residents near the Heights said a water main break grew so big it impacted water pressure in their homes.
Less than 24 hours after KHOU 11 called the city about the issue, crews showed up to fix it. The crews showed up around 9:30 a.m. Sunday and the problem was fixed just before 1 p.m.
One neighbor said it started about a month ago with a small leak. The busted line was on Houston Avenue at Spring Street.
When we checked it out, there were barricades and tape surrounding the leak. Water from the break was flowing into the street.
Jim Hatchett, who's lived in the area for nearly five years, said he reported the problem and crews came out to work on it, but it wasn't resolved. He said it got worse.
“The small leak, it went on for weeks, did not affect the water pressure that much. It was pretty much the same. It wasn't until the night before last (Thursday, July 7) when it busted wide open and started gushing that the water pressure went down. And it's just barely trickling out of the faucet," he said.
We contacted the City of Houston's public works department for information and also found a report on the city’s 311 website. Service requests can be made through the city's website.