HOUSTON — AT&T is waiving overage fees for its customers as hundreds of thousands remain out of power following the deadly storm that rolled through Houston Thursday.
Thursday's storm knocked out power, damaged structures and scattered debris everywhere. At least four people were killed.
"Our thoughts are with those impacted by severe weather in Texas. To help our wireless customers stay connected through this difficult time, we are waiving overage charges to provide unlimited talk, text and data," an AT&T spokesperson said.
AT&T said it is waiving the fees for its postpaid and prepaid customers with billing addresses in zip codes across the impacted communities through May 26.
A list of zip codes where the fees will be waived can be found at go.att.com/setxstorms.
AT&T said any of its customers experiencing issues with their service can reach them at att.com, on the myAT&T app or over the phone at (800) 288-2020. The company said its wireline customers can also visit att.com/outages to sign up for one-time service restoration alerts.
RELATED: Houston storm damage updates
Houston Mayor John Whitmire said that anyone who doesn’t have to get on the roads should stay at home. Only essential workers should be out and about.
- Power outages: CenterPoint was dealing with massive power outages across the region. They told people to be prepared for extended periods of time without power.
- Call 311: If you notice debris on the road or other road hazards, call 311. Only call 911 for life-threatening situations.
- Stay away from power lines: Assume all lines are energized and stay 35 feet away, according to CenterPoint. Never spray a sparking or burning wire with water and never try to remove a tree limb or other item. If you see a downed power line, call CenterPoint Energy at 713-207-2222.
- School closings: Several districts and schools canceled classes for Friday, following Thursday's storms. You can see the full list here.
- Report damage: The Texas Department of Insurance has steps to take to recover following the storm, including how to file a claim. They also have information on how to find reputable contractors.