HOUSTON — A former 911 operator in Houston was convicted and sentenced Wednesday for hanging up on people calling to report an emergency.
Crenshanda Williams, 44, was found guilty of interference with emergency telephone calls, a misdemeanor, and was sentenced her to 18 months’ probation and 10 days in jail as a condition.
Williams worked as a 911 operator from 2015 to 2016. Investigators said Williams had thousands of "short calls" lasting less than 20 seconds in which she hung up on citizens.
Officials said calls Williams received ranged from reports of robberies and homicides to those of speeding vehicles. According to authorities, in one March 2016 recording, Williams hung up on a man attempting to report a robbery. Williams told investigators she often hung up on callers because she did not want to talk to anyone at those times.